How many times have you had the pimply teenager version of customer service? "Welcometomcdonaldsmayitakeyourorder?" What about pimply teenager sales technique? "That'llbe4.47pleasepullforward" The pimply upsell? "Wouldyouliketoaddapieforonly99cents?" There's a lot of websites out there that are pimply teenagers. They're order takers or worse - they can't even take an order. The curse of the … [Read more...]
Small business websites: cheap improvements and better results
If you're a small business owner, you've most likely been overwhelmed by offers to help you with your SEO. These services are expensive and since they are limited to only a certain number of keywords, they can be hit or miss. For example, if you're a dentist and you've chosen to rank for "best dentist in St. Louis," you should be prepared to spend a lot of money to rank for this term, since … [Read more...]